Housing Disrepair Claims

Key Points to Remember When Making a Housing Disrepair Claim:

  • You may be eligible to make a claim if your home has fallen into disrepair and your landlord has failed to address the issue.
  • We can help you secure compensation and ensure that your landlord completes necessary repairs in your home.
  • You can also claim compensation for any damage to your belongings or clothing due to the disrepair.
  • In most cases, you have up to six years to make a claim for compensation, although there are some exceptions.
  • You may be entitled to compensation if you have suffered a personal injury as a result of the disrepair.
  • The amount of compensation you can claim depends on factors such as the severity of the disrepair, how long you’ve been living with it, and the impact it has had on your life.
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What Is Housing Disrepair?
Housing disrepair occurs when the condition of your rental property worsens or becomes unsafe due to your landlord’s negligence. This may include issues such as structural damage, heating system failures, or problems like dampness and mould. If you’ve experienced any of these issues, you might be entitled to compensation from your landlord by filing a housing disrepair claim.

What Is My Landlord Responsible For?
Under the Landlord and Tenant Act 1985, landlords are legally obligated to maintain their rental properties. This includes:

  • Ensuring the roof, walls, and foundations are in good repair.
  • Making sure heating systems are fully operational.
  • Maintaining plumbing, drainage, and sewage systems.
  • Ensuring electrical wiring is safe and functional.
  • Addressing any infestations in the property.

If your landlord neglects these responsibilities, you may be entitled to file a housing disrepair claim for compensation.

Get In Contact Today To Start Your Claim!

Starting your claim is easy! Call us on our 24/7 helpline or email us to get a response from one of our expert team members.

Frequently Asked Questions

You typically have around 3 years to start your personal injury claim and the time is counted from the date of your accident. If the date of your accident is approaching limitation, we can apply for an extension in most cases to ensure you do not lose the right to claim.
There are exceptions to the three-year rule in some cases, so if you think you might have a claim we advise you to contact us as soon as possible so we can determine your chances for successful compensation.

If you are making a claim for an accident at work then there are 3 main exceptions to the three-year rule:

  • Mental Capacity – if your loved one no longer has the mental capacity to make a claim themselves
  • Working Abroad – if your accident happened while you were working abroad.
  • Defective Work Equipment – if your injury was caused by equipment that had a manufacturing defect.

The amount of compensation varies depending on the type of accident, the severity of the illness or injury, and the individual situation as each person can be affected differently.

As the amount varies case to case, our personal injury solicitors can assess your situation and provide you with a more accurate quote. For a quick estimate on how much you could be entitled to, why not visit our claims calculator?

Yes. You can make a claim on behalf of a child under the age of 18 and/or if the claimant lacks the mental capacity. For all other claims, you are welcome to make an enquiry via our website or our contact centre for information which may assist your friend/relative who has been involved in an accident.

Claims 24 work on a no-win – no-fee basis.
No win, No fee is a risk-free way of getting compensation for an injury or illness that wasn’t your fault.
It means there are no upfront costs, and there are no legal fees to be paid in the unlikely event that your claim is unsuccessful.

If you win your claim, we may make the following deductions:
• A success fee of between 25% for winning – could be more in some cases
• The solicitor’s fee if this is unrecoverable – this is usually capped to a success fee
• The 3rd party insurers normally cover all legal fees, disbursements and expenses but if there is a shortfall, then this may be deducted from your compensation as a success fee usually capped at 25%

We believe there should be no surprises when making a claim with us, so anything you need to know when making a decision will be made clear from the get-go. Come and talk to us for free for impartial advice.

Claims 24 work on a no-win – no-fee basis.
No win, No fee is a risk-free way of getting compensation for an injury or illness that wasn’t your fault.
It means there are no upfront costs, and there are no legal fees to be paid in the unlikely event that your claim is unsuccessful.

If you win your claim, we may make the following deductions:
• A success fee of between 25% for winning – could be more in some cases
• The solicitor’s fee if this is unrecoverable – this is usually capped to a success fee
• The 3rd party insurers normally cover all legal fees, disbursements and expenses but if there is a shortfall, then this may be deducted from your compensation as a success fee usually capped at 25%

We believe there should be no surprises when making a claim with us, so anything you need to know when making a decision will be made clear from the get-go. Come and talk to us for free for impartial advice.

1. Call us on 08000786088 or fill out our contact form
The first step is simple. All you have to do is get in contact and a member of our team will discuss your accident/ injury with you. We will gather information regarding your claim and advise you on how best to proceed.

2. Complete Claim Requirements
Once we have all the details of your case, we will put together your claim and manage your case from the first day to the last. You can be assured that we will do everything in our power to get you the compensation you deserve.

3. Receive Compensation
Once your claim has been successful, we will send your compensation to you! If we don’t win, we won’t charge you a penny. You can be sure you’ll receive maximum compensation for your injuries!

For more information on how to claim and an in-depth process, visit our ‘How To Claim’ page.

Landlords are legally obliged to ensure they maintain their property, allowing you a safe space to live. Though some of the responsibility will come down to yourself as a tenant, there are various issued which are the landlord’s responsibility to fix:

  • Mould or damp
  • Water damage
  • Defective or leaking roof
  • Defective windows and doors
  • Defective bathroom
  • Internal damage
  • Defective electrical wiring
  • Defective radiators and heating systems
  • Defective pipework
  • Pests
  • Any other external damage

Depending on your case you can claim for both general and special losses.
General losses include the amount of pain and suffering the injury caused which will be set by a medical expert after an examination.

Special losses include:
• The length of time you have suffered due to the disrepair
• The costs of moving into another property if applicable
• The extent of damage – to your property and health. It is important to keep a record of any belongings damaged and any medical records relevant.

The more evidence you keep of emails and letters to your landlord asking them to addres the issue, medical records, damage to property ect, the stronger your claim will be to receive maximum compensation.

It is best to have written records as opposed to verbal conversations with your landlords as much as possible as verbal agreements are difficult to prove.

Here are the key steps to filing a housing disrepair claim:

  1. Notify your landlord about the problem with the property.
  2. Take photos, maintain records of communication, and keep any medical reports if the disrepair has affected your health.
  3. Contact our solicitors to discuss your situation.
  4. Start the claims process. We’ll guide you through this and handle negotiations on your behalf.

Ready To Start Your Claim?

Our expert claims handlers are available 24/7 to offer advice, guidance, and support when you need it most.
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